Frequently asked questions

Frequently asked question

We have many ranges of adored products, our top sellers are our Chocolate Lava Cake, Sticky Date and our Walnut Brownie slice.

You can enquire about any product directly on the product listing, via our enquiry form on the Contact us page or by contacting us directly via the listed email or phone number. One of our amazing team will contact you regarding your enquiry and next steps.

We deliver Nationally with a 24 carton minimum order and currently have distributors in Sydney Metro, Central West region and South Australia.

Our team of talented and creative chefs are always working on product development including expanding our range of flourless, vegan and gluten free products. We can customise existing products or create new products for your business for the right volume.

We currently make products to order, but production and delivery times will depend on the size of the order and the location of the delivery.

Yes, if you defrost the products at 4 degrees they will taste as good as fresh. Do not bench defrost any frozen product as the moisture will change the taste of the product.

Benchmark Patisserie Australia started 20 years ago in a humble 15 square metre bakery in the inner-city suburb of Broadway in Sydney. Today we operate out of a 1,000 sqm state-of-the-art facility in Alexandria, Sydney with an international team of 25 qualified patisserie chefs.

Our passionate team is led by Florent Rethouze, a French Pastry Chef with over 20 years of experience. Florent Rethouze worked in Michelin star restaurants and 5-star hotels in Europe for half of his career before coming Australia. After leading teams at Catalina, Pier and Uccello, Florent became the executive chef for a well know catering company. Here with the Neil Perry Rockpool consulting team Florent supplied multiple Airlines including Etihad and Qatar Airways worldwide and Qantas nationally with first class desserts.

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